Communication Skills for the 21st Century

In our message-saturated society, getting effective cut-through, engagement and response is a critical challenge. This session will teach and model effective communication based on an understanding of the influence patterns of today’s audiences and strategies to best connect.

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Leadership Skills for the 21st Century

In a world of flat structures and consultative practices, coaching and mentoring has replaced commanding and controlling. This session delivers the latest findings on how to effectively motivate and lead teams in these 21st Century times.

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Leadership Skills for Intergenerational Teams

A snapshot of the seismic demographic and generational shifts and their business impacts. An analysis of today’s generations and a guide to effectively bridge the gaps.

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Teaching & Training Today’s Learners

A session which will equip teachers and trainers with the knowledge and skills to engage this post-literate, multi-modal, tech-savvy generation.

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Recruiting, Retaining, & Training New Generations at Work

An overview of the best HR and management practices that connect with an intergenerational workforce. From attraction and engagement strategies that work to motivating and managing today’s staff.

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Changing Generations, Changing Trends

Today’s generation of teenagers and young adults are the first generation to be wholly shaped in the 21st Century and so are our first truly digitally integrated, wirelessly connected, global generation. However, they are more than just students; by the end of this decade they will comprise over a quarter of our workforce and they are currently consumers with customer influence well beyond their economic footprint.

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Managing and Leading New Generations

The future of industry is shaped not just by the economic and technological changes, but also by population and generational changes. The key to ongoing success therefore depends not just on technical excellence but managerial excellence. The leadership styles and workplace expectations of the emerging generations is very different to those who began their work life in the 1990s or the 1970s. Understanding these ever-changing times and managing in relevant and effective ways is essential for every business owner.

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